NO RETURNS ON SALES ITEMS.

NO RETURNS ON BIKINIS, SWIMSUIT OR BODYSUIT.

Under The Same Sun is proud to provide you with a quality product, made in Portugal, and hope you are fully satisfied. 

If for some reason you are not 100% satisfied with your merchandise Under The Same Sun will happily accept returns within two weeks from purchase 

Our Return Policy in short
Return Policy

Please contact info@underthesamesun.se before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts underthesamesun and gives information relevant and the reason for complaint.


Return Conditions

You can return the product within 14 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Under The Same Sun     suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Under The Same Sun  will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.

Please allow 1-2 weeks for returns to process and to ensure that your refund is credited.


Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Under The Same Sun is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.


Want to switch to another size of the same product or to another product?

You can exchange the product for a new size, except the bikini bottom.

Our Exchange Policy in short


Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you need to report this to the courier on sight and you should immediately report this to us.


Unclaimed Packages

For packages that are not cashed at your post office within 14 days, underthesamesun reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.


All enquiries: info@underthesamesun.se